Eclipse Gifts

Store Policies

Returns

Items may be returned to our store within 30 days of receipt. Because our merchandise is shipped from more than one warehouse, please contact us by telephone or e-mail for instructions prior to returning merchandise. Annette@eclipsegifts.com

Please save the original box and packing material until we provide product return instructions.. Customers receiving replacement items are not charged additional shipping costs. We assess a 20% restocking fee to customers that return non-damaged items to the warehouse. Customers returning damaged items automatically receive a replacement item instead of a refund unless the customer notifies us prior to shipping a new item. Refunds are issued to customers within 30 days (minus the restocking fee, if applicable) of receiving the returned item. Personalized items cannot be returned.

Sales Tax

Sales tax in the amount of 7.00% is charged to Florida residents and 8.25% to California residents at the time of checkout. Please be advised that customers may be required to pay use tax or additional sales tax (to the appropriate government agency) based on the laws governing their state of residence

100% satisfaction Gaurantee

We want our customers to be happy and not only return again and again but to also tell their friends and family good thing about us and our site. That is why we give you our Gaurantee of 100% satisfaction.